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JUST ITALIAN FOOD Carta Club terms & conditions
The cartaClub Terms & Conditions are listed below. If you have any questions about these cartaClub Terms & Conditions please Contact Us1. Points
Members must present their Carta Club number at the online checkout in order to collect points. Members who forget to do this may have their points added manually up to 14 days after the transaction upon production of a valid receipt, providing the receipt belongs to the claiming member and is based on their personal spend.
Members will be required to quote their Carta Club number to collect points on purchases made through online transaction.To be awarded points, members must spend above a certain amount on qualifying products in a single transaction. The amount of points awarded may change and will vary depending on the products bought, the amount spent and where the transaction takes place. Collect 1 point for every £1 you spend on Just Italian Food e-commerce.
Certain products may also be excluded from the scheme at the discretion of Just Italian Food.
Members can earn as many points they like; however every point collect is valid for two years from the day of the earning, after that time they will expired with no possibility to claim any voucher.
Just Italian Food may set a limit on the number of times points may be awarded for promotional items on which additional points are available. Individual promotions may have different limits as communicated in their purchase conditions. Any participation in promotional offers above and beyond what could objectively be considered consumer behaviour or personal use may be considered as abuse of the scheme.
Just Italian Food is entitled to remove points at any time if products are returned for any reason and a full or partial refund of the purchase price is given. This also applies to the exchange of products, unless the exchange is for products with an equivalent points value.
Points awarded at the time of the transaction or vouchers already issued may be removed or cancelled if Just Italian Food determines that the points were collected in breach of these terms and conditions or were awarded in error.
For the avoidance of doubt, any advice or actions of our staff that is contrary to these terms and conditions will not have the effect of changing these terms and conditions.
Points have no value until converted into vouchers at the end of the collection period. The current conversion value of points is one point equals 5 pennies, however this value can be changed by Just Italian Food at its own discretion anytime.
Just Italian Food is under no obligation to award Carta Club points for any reason outside of qualifying transactions.
2. The scheme
These terms and conditions are applicable across the entire Just Italian Food Carta Club scheme and any participation is considered as acceptance. Additional terms and conditions may be in place for optional elements of the scheme, examples of which include, but are not limited to, Christmas Savers, special offers, and Reward Partners. Members participating in the optional elements of the scheme will be considered as having accepted the additional terms and conditions.
The Carta Club account, card, coupons, vouchers and points, in whatever form, are issued by and remain the property of Just Italian Food which may, at any time, terminate the scheme or alter or amend the conditions of operation of the scheme.
All members of the scheme must be resident in the UK and aged 18 years or over.
Members are only entitled to one Carta Club account each. Just Italian Food reserves the right to refuse, merge or close additional accounts at any time.
Members must register their personal details and keep Just Italian Food informed of any changes. Just Italian Food cannot be held responsible for any loss of points or vouchers incurred as a result of out of date details. New accounts that are not registered within two years of first being used and accounts with out of date details that have not been updated for two years will be removed and any points or vouchers forfeited.
The Carta Club card, in whatever form, is not transferable, cannot be copied and can only be used by the member who is named and registered for the card.
CartaClub cards, coupons and vouchers remain the responsibility of the cartaClub member, as do any security details relating to the account. Just Italian Food cannot be held responsible for any loss arising from the member failing to ensure the safe-keeping of these items.
Just Italian Food may decline to issue, withdraw or cancel cartaClub accounts, cards, coupons, vouchers and points, in whatever form, and / or remove a member from the scheme at any time where there is reasonable belief of any abuse or attempted abuse of the scheme; any breach or attempted breach of these terms and conditions and / or those relating to the optional elements of the scheme; any behaviour relating to cartaClub or the Just Italian Food Group that involves theft, misconduct, abusive or offensive behaviour, or supplying false or misleading information.
Carta Club cards can only be used for purchases from Just Italian Food e-commerce and promotional partners who are part of the scheme, if there is any.
The scheme is only for personal and consumer use and CartaClub cards cannot be used for any business transaction or purpose.
Carta Club accounts, cards, coupons, points and vouchers cannot be transferred, bought, sold or in any way traded.
Two members who live at and have accounts registered at the same address may join their accounts together. When either member provides or updates information relating to the joint account they must have the consent of the other member to do so and for us to use this information in accordance with the terms and conditions of the scheme. Just Italian Food cannot be held responsible for any loss to either account member as a result of the other account member providing or updating information relating to the joint account. Joint accounts may be split into single accounts by either member and any points accrued will be divided based on the Carta Club card with which they were originally earned. Just Italian Food will take no responsibility for the allocation of vouchers that have already been issued.
Members can choose to leave the scheme at any time. By leaving the scheme members forfeit the right to any points or vouchers already accrued or issued.
Members who do not collect any points for two years will be removed from the scheme and will need to reapply for new membership should they wish to rejoin.
Members may inherit the points or vouchers of a family member who has died by providing a written request informing us of the membership details of the deceased.
Carta Club vouchers will be sent with a statement to members who have accumulated a combined total above the qualifying threshold by the end of each collection period. The current qualifying threshold is 10 points.The value of cartaClub vouchers given by Just Italian Food will be based on the number of points that a member has collected by the end of the last day of a collection period. Collection periods may vary.
Carta Club vouchers are valid for 365 days from date of issue and are accompanied by an expiry date, beyond which they cannot be used or reissued. Vouchers that are lost or mislaid may be reissued with the original expiry date, providing they have not previously been redeemed. Additional terms and conditions may be found on the back of the vouchers.
Vouchers can be used once at their face value online at justitalianfood.co.uk only.
Vouchers are the property of Just Italian Food Ltd and have no cash value. They are not for resale / publication and valid in the UK and IoM only. Defaced / copied vouchers will not be accepted. Valid for use only by the recipient, age restrictions apply.
The promoter of Just Italian Food cartaClub is Just Italian Food Limited, Unit 24 Waterhouse Business Centre, 2 Cromar Way, Chelmsford, Essex, United Kingdom, CM1 2QE.These terms and conditions replace all previous versions, and shall be governed by and construed in accordance with the laws of England, and any disputes will be decided only by the English courts. Just Italian Food reserves the right to change these, at any time, on reasonable notice for legal, regulatory, business or policy reasons. Members who continue to participate in the scheme following such a change will be considered to have accepted the updated terms and conditions.
A person who is not a party to these terms and conditions shall have no right under the Contract (Rights of Third Parties) Act 1999 to enforce any term of these terms and conditions, but this shall not affect any right or remedy of a third party which exists or is available apart from that Act.
Due to printing lead times, the terms and conditions in store may not reflect the most recent changes. These are the most up to date terms and conditions.
Where indicated, further information can be found online on our Terms and Conditions page or by calling Just Italian Food customer services on 01245 520027, Monday to Friday: 10am to 5pm and Saturday: 10am to 3pm.